Who can use this feature?
All users
Archiving a chat will remove it from the list of active conversations in your chat list. This helps you keep your chat list more organised and only show you relevant chats.
How it works:
- You will have two separate chat lists, one for active chats and one for archived chats.
- Chats will remain in your archive until a new notification is received. If you receive a new message your chat will be moved to the active chat list.
- If your chat is archived and muted it will remain archived if new notifications arrive.
- Your archive is synced across all your devices.
- Messages from archived chats will appear in search results.
To archive a chat
On web:
- Open the chat you wish to archive.
- Open the chat's details and toggle the Archive switch.
- Your chat will be removed from your active chat list.
You can also archive a chat directly from the chat list by clicking on the drop-down menu of a chat and selecting Archive.
On mobile:
- Open the chat you wish to archive.
- Tap on Details.
- Toggle the Archive switch.
- Your chat will be removed from your active chat list.
You can also archive a chat directly from the chat list by swiping from right to left and tapping on Archive.
To see your archived chats:
On web:
- Click on the filter above your chat list.
- Select Archived.
- You will see your archived chats.
On mobile:
- On the chat list screen tap on the search bar (iOS) or on the search icon (Android).
- On the search screen tap on Archived chats.
- You will see your archived chats.
Note: You will not be able to see the archived list if it is empty.
To unarchive a chat
On web:
- Open the chat you wish to unarchive.
- Open the chat's details and toggle the Archive switch.
- Your chat will be moved to your active chat list.
On mobile:
- Open the chat you wish to archive.
- Tap on Details.
- Toggle the Archive switch.
- Your chat will be moved to your active chat list.
You can also unarchive a chat directly from the chat list by swiping from right to left and tapping on Unarchive.