Who can use this feature?
All users
If you are trying to find a message or document sent in a chat you can perform a search within a specific chat.
Tip: find exact matches of your search terms by putting a word or phrase inside quotes.
You can search by:
- Message
- Chat title (current and previous)
- Attachment name
- Caption
To search within a chat:
On web:
- Open the chat you wish to search.
- On the right-hand side menu click on the search icon
. - Type a search term and click enter.
- You can navigate your search results by clicking on each result.
- Matches will be highlighted as you navigate.
On mobile:
On mobile you can use general search to find a message within a chat. Your results will be ordered by most recent message and you'll be able to see the chat name and sender.
- On the chat list screen tap on the search bar (iOS) or on the search icon (Android).
- Type a search term and tap Search.
- You can navigate your search results by tapping on each result. When you navigate to a search result you will see a preview of the chat. Simply tap on the scroll button or on the view conversation button to see the entire chat.
- Matches will be highlighted as you navigate.
- You can return to your search results by tapping on Back.