Qwil is a professional communication platform that enables you to chat with known and verified people and businesses. It looks and feels like chat, it’s simple, familiar, and safe. All your conversations are encrypted and your data is protected. What makes Qwil even more special is that your single Qwil account can be used to engage with multiple companies. 

Your organisation on Qwil

A Qwil organisation is made up of chats, where your staff and clients can communicate and work together. 

Organised conversations

Ditch email, start chatting. In Qwil, users can send messages and share files in chats. Create a chat for internal use between staff users or external use with clients. You can create one-on-one chats or make group chats with as many participants as you like. 

Customised contact lists

Groups are used to connect organisation users to each other so they appear on contact lists and can be engaged in chat. For client users, a group will determine who appears on their contact list and who they can chat with. For staff users, a group will determine which users appear on their contact list and will restrict which clients they can chat with. However, all staff members belong to the directory which means that staff are able to search, chat, and view the contact profile of any other staff user on the platform. 

Searchable history

You can search any conversation in Qwil where you are a participant to find relevant messages, files, channels, and people. You can also search within a specific chat.

Your users in Qwil Messenger

Every organisation in Qwil has a set of with varying administrative permissions. As a whole, an organisation is typically comprised of the following people:

System administrators
Create the organisation and set permissions.

Staff administrators
Assigned by System administrators to help manage users and client teams.

Staff users
Can send messages and files to any staff users in their organisation and to clients they cover within a client team

Clients and partners
Can send messages and files to users in their contact list.

Get to work on Qwil

Does your organisation already use Qwil?

Read our guide to getting started for new users to learn how to download the Qwil app, accept your invitation, and get answers to our frequently asked questions.

Are you looking to set up Qwil for your organisation?

Read our guide to getting started for administrators to learn more about how to set up your organisation, and how to invite users to the platform.

Want to learn more?

Find detailed how-to articles in our Help Center.