In Qwil, your contact list is populated with all other members that you share a contact group with. A contact group is created and managed by an admin.
Note: Only administrators can create groups and invite users. If you'd like to invite someone to Qwil Messenger and add them to your contact list ask your admin to create a group and add you and your invitee.
To create a contact group:
- As a system or user administrator, navigate to the Contact Groups option on the Organisation Settings side menu.
- Select Create and populate and save the details for your group. You only need to add a group name (e.g. Client relationship name). The identifier and description values are optional.
- Use the Add Members button once the group has been created to add the staff users who will be accessible to the client members.
Important note: a group must always include at least one active staff member in order to invite clients to the group.