Who can use this feature?
System administrators only
By default, staff users can access all chat features from their mobile device. As a system administrator you can change these permissions.
Here is what you can adjust:
- Allow staff copy/paste
If this option is disabled, staff users will not be able to copy or paste chat messages. - Allow staff to import documents
If this option is disabled, staff users will not be able to send files or documents from their device. They will only be able to send pictures taken from their camera while inside the Qwil application. - Allow staff to export documents
If this option is disabled, staff users will not be able to save images or documents that were sent to them through Qwil to their devices. - Allow staff to call or email contacts
If this option is disabled, staff users will not be able to tap on a contact's details to call them or to send an email. Please note, even if this option is disabled, contact information will still be visible although not clickable. - Allow staff users to use the mobile app offline
If you enable offline access the mobile app can run while offline. If this option is disabled, the mobile app will be able to run for a limited time. Once this period expires, users must come online in order to continue accessing data on Qwil. This restriction only applies to staff users.
Note: You can only restrict chat features for staff users (this includes admin users and normal staff users). Client users have unrestricted access to the chat features on mobile.
To adjust chat permissions:
- From your desktop, click on the admin menu
- Click on Settings.
- Click on the BYOD tab.
- Make any necessary changes and click Save.
- Your changes will be applied.