Who can use this feature?
System & User administrators only
You can remove users from a contact book in two ways:
- From the contact book page
- From the user page
You can remove active and pending users from a contact book. When you remove a user from a contact book, that user will no longer be a part of other contact book members' contact lists.
Note: There must be at least one active staff user in a contact book if the group also contains clients.
To remove users from a contact book from the contact book page:
- From your desktop, click on the admin menu
- Click on Contact book
- Locate the contact book you wish to remove members from.
- On the contact book page, you will see a list of group members. Locate the user you wish to remove and click on the three-dot menu next to them.
- Select Remove.
- A confirmation modal will open. Click Remove.
To remove a user from contact book from the user page:
- From your desktop, click on the admin menu.
- Click on Staff or Clients.
- Locate the user you wish to remove from a contact book.
- On the user page, click on the Contact Books tab.
- You will see a list of contact books the user belongs to. Locate the contact book you wish to remove the user from and click on the three-dot menu next to it.
- Select Remove.
- A confirmation modal will open. Click Remove.