Who can use this feature?
System administrator
User administrator
You can remove users from a contact group in two ways:
- From the group page
- From the user page
You can remove active and pending users from a contact group. When you remove a user from a group, that user will no longer be a part of other group members' contact lists.
Note: There must be at least one active staff user in a contact group if the group also contains clients.
To remove users from a contact group from the group page:
- From your desktop, click on the admin menu
- Click on Contact groups
- Locate the group you wish to remove members from.
- On the group page, you will see a list of group members. Locate the user you wish to remove and click on the three-dot menu next to them.
- Select Remove.
- A confirmation modal will open. Click Remove.
To remove a user from groups from the user page:
- From your desktop, click on the admin menu.
- Click on Staff or Clients.
- Locate the user you wish to remove from a group.
- On the user page, click on the Contact Groups tab.
- You will see a list of contact groups the user belongs to. Locate the group you wish to remove the user from and click on the three-dot menu next to it.
- Select Remove.
- A confirmation modal will open. Click Remove.