Qwil is a professional communication platform that enables you to chat with known and verified people and businesses. It looks and feels like chat, it’s simple, familiar, and safe. All your conversations are encrypted and your data is protected. What makes Qwil even more special is that your single Qwil account can be used to engage with multiple companies.
Your organisation on Qwil
A Qwil organisation is made up of chats, where your staff and clients can communicate and work together.
Ditch email, start chatting. In Qwil, users can send messages and share files in chats. Create a chat for internal use between staff users or external use with clients. You can create one-on-one chats or make group chats with as many participants as you like.
Customised contact lists
Groups are used to connect organisation users to each other so they appear on contact lists and can be engaged in chat. For client users, a group will determine who appears on their contact list and who they can chat with. For staff users, a group will determine which users appear on their contact list and will restrict which clients they can chat with. However, all staff members belong to the directory which means that staff are able to search, chat, and view the contact profile of any other staff user on the platform.
You can search any conversation in Qwil where you are a participant to find relevant messages, files, and people. You can also search within a specific chat.
Your users in Qwil Messenger
Every organisation in Qwil has a set of with varying administrative permissions. As a whole, an organisation is typically comprised of the following people:
Create the organisation and set permissions. They have an extra menu item.
User administrators (Staff adminstrators)
Assigned by System administrators to help manage users and groups. They have an extra menu item.
Can send messages and files to any staff users in their organisation and to clients they share a group with.
Clients and partners
Can send messages and files to users in their contact list.
Tip: See Understand roles and permissions for more details.
How Qwil different?
We often still get asked by many prospective clients some pretty fundamental questions about our proposition and how it differs (and why therefore use Qwil Messenger). Below is a summary for you to help spread the word.
What is wrong with e-mail?
Everyone can create one and send to everyone, that’s why fraudsters love it. You will no doubt have received a phone call, a SMS text, or WhatsApp message from someone impersonating your bank asking for your details, email is the same.
To ensure security, you need to know that each side is who they say they are. Only users invited by your company in Qwil will be able to chat!
What’s wrong with using WhatsApp?
Having WhatsApp installed on your phone can be a GDPR breach as all contacts are sent to the US without consent. More importantly, it is your liability as an employer to control and monitor work channels. You don’t allow staff to use their personal email for work so why put your business at risk if you don’t have to?
How is Qwil different to other collaboration platforms (such as MS Teams or Slack)?
There are some great tools available for internal collaboration but in most cases you will want to also go outside of the firm. We cater for 2 user types, staff and clients, so you coordinate the conversation and decide who can chat with whom.
Want to learn more?
Find detailed how-to articles in our Help Center.