You need to provide an SMS code for security purposes as part of our two-factor authentication. If you are having trouble receiving a code try one of the following:
- Make sure you have network on your mobile device.
- Wait a couple of minutes. Sometimes SMS codes take a few minutes to arrive.
- Turn your phone off and back on.
- If you still haven't received an SMS code, you can request another one by clicking on Resend code.
- If you still haven't received an SMS code after clicking on resend, check that your number is correct with a representative of the organisation that invited you.
- Support for administrators is available here.