We work very hard at making Qwil Messenger services available 24 hours a day, seven days a week and globally. There are however times which we need to maintain our systems and release new features to make Qwil even better.
We always attempt to limit any disruption, planning releases outside of the normal working hours whenever possible and taking just a few minutes. Most of the times, you will not even notice (other than the new features that have become available overnight!).
Unfortunately, our services may become unavailable for reasons beyond Qwil Messenger's reasonable control. These are likely to be linked to providers that we use as part of our service.
Do check our status pages as well as AWS (hosting) and SendGrid (email) to see when there is a problem.
Known issues:
24/06/2021: Duplicate notifications on desktop. Fix released 24/06/21 11:30PM. If duplication persists, just restart app/tab.
Our next planned release is:
Date: Saturday 24/07/2021
Time: 5:00PM
Time required:<60 MIN
Type: BACK END (APIS)
Result:
Our last releases were:
Date: Saturday 19/06/2021
Time: 2:45PM
Time required: 90 MIN
Type: WEB FRONT END (1.8)
Result: Successful
Date: 03/06/2021
Time: 7PM
Time required: <60 MIN
Type: WEB FRONT END (1.7b5 - Organisation request)
Result: Successful
Date: 07/05/2021
Time: 7PM
Time required: <60 MIN
Type: WEB FRONT END (1.7b4a - Request to upgrade older version of desktop app)
Result: Successful
Date: 23/04/2021
Time: 9PM
Time required: <60 MIN
Type: WEB FRONT END (1.7b4 - including email message reminder)
Result: Successful
Date: 02/04/2021
Time: 5PM GMT
Time required: <60 MIN
Type: MOBILE FRONT END (M3.3.2b)
Result: Successful
Date: 28/03/2021
Time: 9PM GMT
Time required: <60 MIN
Type: WEB FRONT END (1.7b3)
Result: Successful
Date: 07/02/2021
Time: 6PM GMT
Time required: <60 MIN
Type: WEB FRONT END
Result: Successful
Date: 04/02/2021
Time: 7PM GMT
Time required: <60 MIN
Type: WEB FRONT END
Result: Successful
Date: 02/02/2021
Time: 10PM GMT
Time required: <60 MIN
Type: MOBILE FRONT END
Result: Successful
Date: 29/12/2020
Time: 10PM GMT
Time required: <60 MIN
Type: WEB FRONT END
Result: Successful
Date: 02/12/2020
Time: 11PM GMT
Time required: <60 MIN
Type: WEB FRONT END
Result: Successful
Date: 14/10/2020
Time: 8PM GMT
Time required: <60 MIN
Type: MOBILE FRONT END
Result: Successful
Date: 8th October 2020
Time: 10PM UKT
Time required: <60 minutes
Type: Front end
Result: Successful
Our last releases were:
Date: 7th October 2020
Time: 9PM UKT
Time required: <60 minutes
Type: Front end
Result: Successful
Date: 19th September 2020
Time: 8PM UKT
Time required: <60 minutes
Type: Infrastructure
Result: Successful
Date: 27th August 2020
Time: 8PM UKT
Time required: <60 minutes
Type: Infrastructure
Result: Successful