The problem:
Your mobile device may be stuck on the 'updating' screen as per this image
The solution:
- Check your network. Qwil relies on receiving data. Try turning your WIFI off and switch to your phone network.
- Check your are running the latest version of the app.
- Close the app and open it again.
- Please uninstall the app and reinstall from the app store or by clicking here.
Note: If uninstalling and reinstalling the app does not solve the issue, please get in touch with our support team.