The Butler is a one-way communication channel and like any other chat thread can be muted and archived. Guidance on how to mute a chat can be found here.
However, before you mute the Chat Butler, it may be good to understand how you can benefit from it:
- Receive notifications when a client has joined Qwil and start a new chat with them. Learn more
- Broadcast messages to all your clients (or all staff if user admin) - this could be an event, newsletter, or update. Learn more
- Learn more of the latest releases on Qwil Messenger
If you are interested in changing the frequency of email notifications, click here.