About Qwil Messenger
Accept an invitation
Sign in
- Getting a code via Push Notification
- Why has there been a new device sign in on my account? (email received with new device)
- Not receiving emails? (password reset etc)
- What is my username?
- I forgot my username or Qwil ID?
- What is a Qwil ID?
Using Qwil
- Who can I chat to? (my contacts)
- Why can't I see a client in my address book?
- Why can't I invite clients or staff?
- Who should I go to if my contact list is incomplete?
- What are my contact book memberships?
- How do I know I am an admin?
Apps & browsers
- Cannot install desktop app on Mac
- On what devices can I use Qwil Messenger?
- Why do I have to enter a code every time I sign in?
- Do staff and clients need to download the app?
- Cannot install desktop app on Windows
- Mobile stuck on "Updating" Screen
Notifications & granting access
Mobile security and restrictions
Security and data
- Does Qwil Messenger encrypt my messages and information?
- What information about me does Qwil Messenger have and use?
- Where is my data stored and how is it used?
- Does Qwil Messenger have access to my personal data on my phone?
- Can Qwil Messenger see the content of my chats?
- Who can see my chats at the organisation I am engaging with?