Using Qwil for administrators

Inviting Staff and Clients (manual)

• Invite Staff users
• Set up client contact books
• Invite client users
• Check invitation status & details

Importing Staff and Clients (batch upload)

• Import your staff Excel (CSV) file
• Import your client contact books Excel (CSV) file
• Import your clients Excel (CSV) file

Manage users

• Check your Pending(Draft) Invitations
• Understand roles and permissions
• Edit a user's profile details (change name, number or email in profile)
• Edit a user's role
• Suspend a user
• Deactivate a user

See all 8 articles

Manage contact books

• Add contact book members
• Remove contact book members
• Import contact book members
• Deactivate contact books
• Edit contact books

Manage organisation settings (System admins)

• Manage chat restrictions for staff users on mobile devices
• Manage invitation settings and profile editing permissions
• Manage mobile push notification content preferences (for all users)
• Manage attachment sharing restrictions

Automate chats to your users

• Send automated messages via the Butler (excel)
• Automate messages to your clients (APIs)