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Help Centre
  1. Qwil Messenger
  2. Advice & Troubleshooting for administrators
  3. User invitation and management

User invitation and management

  • How do I invite a client?
  • Why do I need to provide a secure phone number?
  • Invitations settings
  • Can I use the same email for two users?
  • How do I get my clients to download the mobile app?
  • I'm a SJP practice, how do I get Qwil (or Qwil Meet)?
  • An invitation bounced. What does that mean?
  • Can I have a spreadsheet with the status of all users? (CSV download of users)
  • How do contact groups work? (relationship between users & groups)
  • Can I create the users and not send the invitation?
  • I entered an incorrect email / phone number in an invitation. What should I do?
  • What are the options to load up users?
  • Can I import all my clients in one go?
  • I've invited a staff as a client (or vice versa) - Can I change their role?
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